Last updated on March 13th, 2023 at 12:43 pm
Crypto.com is one of the known names in the Crypto World. It is one of the Top 10 Centralized Exchanges. The platform started in the year 2016, and since then it has been on top of the popularity charts as an emerging crypto exchange.
In this article on Crypto.com review, we will see how it stands as per the industry standards. We are going to cover everything about the exchange and what you should know before you invest using this platform.
For ease of understanding, we have divided the crypto.com review into multiple sections as follows
- Fee structure
- Platform Security
- Number of Cryptocurrencies & Fiat Supported
- Trading Options
- Products Offered
- User Friendliness
- Customer Support
- User Verification Process
Let’s dive deeper into each of the above components of crypto.com review individually.
Fee structure
Crypto.com has a tiered fee structure, and you would require some time to get used to the feature structure of the platform. At the time of presenting this crypto.com review, the following was the fee structure :
Maker Fee
The maker fee ranges between 0.04% to 0.10% and this fee is decided based on your trading volume during the last 30 days. For trading in derivatives, there is a maker fee between 0- 0.025% for derivatives. There is a fee charged when you buy/sell orders that are not fulfilled immediately because there is a limit order here.
Taker fee
You will be charged a taker fee when your order has been fulfilled immediately. It can be between the range of 0.10% to 0.16% of the order. For trading in derivatives, there is a taker fee between 0.15- 0.04% for derivatives. The final fee & depends on your trading volume for the last 30 days. If you plan to hold CRO(crypto.com chain), then there is no fee charged.
Credit/debit card processing fee for the mobile app
The credit/debit card processing fee varies from 2.99% to 3.99%. Keep in mind that this fee is charged when you buy/sell cryptocurrency using crypto.com. Although crypto.com offers up to zero trading fees for all new users.
Withdrawal fees for Wallet: Different withdrawal fees are depending on what coins you choose to withdraw from your wallet.
Network Fees
There are different network fees associated with transactions associated with Defi wallets. Now, this fee is nothing that is charged to crypto.com, but it is paid to miners directly.
Withdrawal fees associated with Visa Card
Firstly, There is a charge on all visa card withdrawals. Then, you will be charged the visa based on your visa card type, as different categories come along with different benefits.
Please note: The fee structure might change and all of the charges mentioned are at the time of writing this review.
There are different levels associated with the fee charged, Here’s a detailed fee structure:
Add the Table here >>
Platform Security
Everybody knows that cryptocurrencies are not regulated by any legal authorities. Therefore, you need the highest level of security on the platform level.
Crypto.com is a safe platform to trade both on the mobile app and wallet. There are cryptocurrencies on site that are stored in cold storage, which is secured physically at these locations, and you get insurance against any theft/damage for an amount up to 500 million.
Here are some of the security features that make crypto.com an ideal option to invest your money:
- Multi-signature Hardware Security Modules
HSM (hardware security Modules) are essential for protecting all your HSM wallets. These are here to cover all the withdrawals that are secured on the hardware level. Another mentionable point here is that these are just a small portion of the total holdings of the company.
- FDIC (Federal Deposit Insurance Corporation)
There are multiple bank accounts of crypto.com to hold fiat currencies. Every bank account is insured by the FDIC insurance provided by all the American banks.
- Real-Time Threat Detection
Crypto.com uses encryption for its website and mobile app. The platform has placed firewalls and other security measures to avoid all kinds of breaches.
- 2 Factor Authentication
Crypto.com allows its investors to add 2-factor authentication to their accounts and this adds an extra layer of security to their investments.
All of these features make crypto.com one of the safest crypto exchange platforms around the world. There is no compromise being made on the security part!
Number of Cryptocurrencies & Fiats Supported
Currently, there are more than 188 cryptocurrencies available for trading in the United States. Here are a few of them:
- BTC(Bitcoin)
- XRP(Ripple)
- ATOM(Cosmos)
- LINK(Chainlink)
- XTZ(Tezos)
- BCH(Bitcoin Cash)
- VET(VeChainThor)
- USDT(Tether)
The next part of our crypto.com review is Trading Options.
Trading Options
All assets can be traded against Bitcoin, Tether, and CRO tokens and these are the most common trading pairs. Over time there are more crypto pairs to be added to the exchange in the future.
Apart from regular crypto trading, there are other lucrative investment options such as margin trading and derivatives trading.
All investors can also deposit CRO, DAI, USDT, and USDC into their derivatives wallet against all collaterals against perpetual/future options.
There are different multi-collateral features with automatic and manual conversion among CRO, DAI, USDT, and USDC providing the flexibility of all users.
It manages all collateral balance and margins as well. Also, these investors will enjoy different trading fees discounted based on the amount of CRO they hold.
User Friendliness
The majority of crypto.com transactions take place on its mobile app, which is available for iOS and Android devices. If you are someone who has already traded in cryptocurrency via a mobile app, then your experience is going to be very good!
Everything is readily available on the mobile app including a glance at our portfolio. It has loads of options to trade and get more returns by trading into cryptocurrencies.
Some charts are simple and easy to understand, giving you a lot of data. The platform’s website has dedicated pages with detailed information to learn everything about blockchain and all the cryptocurrencies available for investments.
Customer Support
Crypto.com offers support to its customers via email and live chat. Although there is no time specified on the website. But after doing some research on forums, we have found an average response time of 2 days.
On the other hand, crypto.com replies to all its queries on the live chat within 10 minutes. Also, there is no support available via mobile phone to crypto.com customers.
Further we noticed that the users faced issues with locked accounts. Please keep in mind that in case of critical problems/account issues; Their response time and query resolution might take long.
Although such issues are with the majority of the cryptocurrency exchange platforms. Still it is important for us to brief you about same in the case with crypto.com, where you have to do everything by yourself without expecting much from customer support.
An advantage about crypto.com is that they have a big repository of blog content that acts as a guide for all users.
There are dedicated pages to specific problems that you use to understand and resolve your issues by yourself.
User Verification Process
Crypto.com follows the KYC (Know Your Customer) verification process, where you have to provide the following details:
- Your Legal Name
- A clear photograph of your government-issued ID as proof
- One selfie
Primarily you have to register your account by clicking here>>
The account opening process is to be done via the crypto.com app or website; You are not required to send your information over email and through the chat section in the application.
Crypto.com recommends users to use the passport as a government-issued ID. In case, if you do not have a passport, then you can use your driving licence as government ID proof.
The process is quite simple, all you have to do is to provide your information along with the ID’s photograph and selfie.
Once you have submitted the same, then you will see the verification pending status. It means that your application is under review by the crypto.com team. The process might take between a few hours to a couple of days.
In case, if your status does not change within 3 business days, then you can contact support via the application’s customer support. In such cases, you might be asked to provide some additional information for verification.
Please note: Never share your personal information over email because crypto.com will never ask you for any pictures, scans, and PDFs over email.
During our research for conducting the crypto.com review, we found that there was a status where it was showing as verification incomplete. If you happen to see this, then you need to resubmit the application again and repeat the whole process. Alternatively, you can also contact chat support to know more about the issue.
How is Crypto.com different from other crypto exchange platforms?
While doing the research for our crypto.com review, we have found that the platform offers a lot of features. Here are the features that make it different than other crypto exchange platforms:
Incentives
Crypto.com encourages all of its traders to trade in higher volume, and there are several incentives provided accordingly. All these incentives are created to encourage users to trade in higher volumes.
Here’s a quick overview of all incentives on offer:
- There is a rebate ranging between 20-100% applicable on all margin trades and trading fees when you pay or stake the fee with CRO.
- There is a 2% bonus on crypto deposits. If you make any deposit in crypto, then you have to get around 2% bonus in CRO.
- There is an annual interest of up to 10% paid per day when you stake CRO for 6 months or longer.
- There are many syndicate events, where you can get up to 50% discount on coin prices, but there are different requirements to become a participant in all these events.
- If you hold crypto in your exchange account, then you will earn daily interest. This is also referred to as soft staking, but this is not the same as regular staking. In this case, there is no lock and you just have to keep the balance in your account & you will get the interest in your account
NFT Marketplace
If you have been active in the crypto assets marketplaces, then you must have heard about the NFT.
If you have not, then NFT stands for Non-Fungible Token, It is a digital asset that can represent objects such as art, music, videos, in-game collectibles, etc.
Many people have made a fortune from selling NFTs. But, the main problem here is the exposure. Exposure to buyers who can bid or buy NFT right away.
The best thing about NFT is that anything can be registered as an NFT; You need to approach the right buyers for the same. This is where Crypto.com comes in!
The platform has its own NFT marketplace, where anyone can come in and create their account to enlist their NFT. There are top creators such as Aston Martin, Snoop Dogg, Heavy Metal, UFC, and many more.
The buyers can even benefit from selling their NFTs, and here are some of the benefits:
- There is no extra cost or listing fee to list your NFT for sale.
- No hidden gas fees associated with Crypto.com NFTs.
There are different types of contributors:
- NFT Traders (These are resellers or secondary sellers)
- NFT Creators (These are primary sellers)
Currently, crypto.com has announced to reduce fees imposed on all traders and creators to 1.99% for all sales done until 30th June 2022.
All you have to do is to follow simple steps to become a creator of NFT at crypto.com NFT section. After this, the application will be given for approval, and you can enlist your NFTs for sale right away.
Crypto.com Earn
Crypto.com earn is a fantastic method to generate passive income while staking your cryptocurrencies. It is somewhat similar to getting interest on your fixed deposits, except for the fact that the interest rates go up to 14.5% per annum.
The interest rate earned depends on one cryptocurrency to another. Here is a list of the best crypto interest rates that you may earn :
| Cryptocurrency | Interest rate |
| Cronos | 6% |
| Bitcoin | 6% |
| Ethereum | 6% |
| Tether | 10% |
| USD Coin | 10% |
| Dai | 10% |
| Paxos Standard | 10% |
| TrueUSD | 10% |
| TrueAUD | 10% |
| TrueCAD | 10% |
| TrueGBP | 10% |
| ICON | 5% |
| Litecoin | 5% |
| Bitcoin Cash | 5% |
| Kyber Network | 5% |
| Algorand | 5% |
| COSMOS | 7% |
| Tezos | 5% |
| OMG Network | 5% |
| Stellar | 5% |
| Cardano | 5% |
| EOS | 5% |
| Binance Coin | 5% |
| Basic Attention Token | 5% |
| Chainlink | 5% |
| Maker | 5% |
| PAX Gold | 5% |
| VeChain | 5% |
| Enjin Coin | 5% |
| Compound | 5% |
| Celer Network | 5% |
| Decentraland | 5% |
| Elrond | 7% |
| Polkadot | 14.5% |
| Uniswap | 5% |
| Bancor | 5% |
| Dogecoin | 5% |
| Shiba Inu | 5% |
| Polygon | 14% |
| Solana | 6.5% |
| Terra | 7% |
| Gas | 5% |
| Ontology Gas | 5% |
| Stratis | 5% |
| Harmony | 8% |
| Flow | 8% |
| Avalanche | 8% |
| VVS Finance | 5% |
| Beefy Finance | 5% |
| Tectonic | 5% |
Currencies offer high interest rates
These are all the cryptocurrencies that offer you high-yielding interest rates against holding all these cryptocurrencies in your wallet. To explain this further here is an example when you stack bitcoin with a value of $40,000 for 3 months or more.
For this, the interest rate is 6% per annum paid in BTC. Therefore there is going to be a monthly payment of $200 along with a 2% to be paid as rewards in CRO (Crypto.com Coin). In this case, there is a weekly payment of 4 CRO (Crypto.com Coin).
As explained earlier, you will receive different returns based on your staking amount. Although your weekly and monthly interest payments would depend on your stacking amount. This makes it different from all other crypto exchanges because there is an option to generate passive income from your crypto holdings.
Important Note: The actual amount that you receive will differ based on the present value of the cryptocurrency at the time of payout.
Crypto.com Cards:
Crypto.com comes with a different tier of prepaid visa cards specifically designed for cryptocurrency holders to get access to their crypto assets & spend the same as fiat currency.
The concept of using crypto payment cards is not new; But, there were a lot of problems faced by people while accessing their funds for spending. The crypto.com Visa card solves this problem by adding crypto funds as a prepaid balance and converting the same to the preferred fiat currency.
This is a niche product that has become popular among many cryptocurrency enthusiasts, who are looking for a safe way to use their crypto assets.
The crypto.com card is backed by the staked funds over 6 months. In case, if a particular user reduces their crypto stake, then the rewards will be reduced.
All rewards are given based on the tier of the card that you hold, where you will earn a certain percentage as cashback. All rewards are given in the form of CRO (Crypto.com Coin) and these are deposited to the account instantly.
Obsidian Cards:
This is crypto.com’s top-tier card with a minimum requirement of $400,000 as of the crypto staking requirement. All Obsidian cardholders earn up to 8% as CRO rewards on all cards.
Along with this, there are other perks including monthly packs of subscription-based services such as Spotify, Netflix, and Amazon Prime Video. Apart from this, all ATM withdrawal transactions come with a limit of $1,000/month.
Icy White Card or Frosted Rose Gold Card
These cards are the second in rank to the obsidian cards. To meet the requirement for this level, the staking requirement is $40,000. Comparing this to the top tier card, the rewards also decrease, although you will still get subscriptions as rewards. Apart from this, there is a 5% reward in CRO over the card spend. For ATM withdrawals, there is a free limit of $1,000 every month.
Jade Green Card/ Royal Indigo Card
This is the third tier of Crypto.com Rewards. The minimum staking requirement for this card is around $4,000. There are 3% CRO rewards on card spend. Apart from this, there is monthly reimbursement for online services including Spotify and Netflix. Also, there is a free withdrawal limit of $800/ month.
Ruby Steel
Ruby Steel is the 4th level card, and there is a minimum requirement to stake $400 to get the Ruby Steel card. There are monthly rewards in the form of Spotify subscriptions. All Ruby Steel cardholders earn you up to 2% rewards in CRO over card spending. $500 is the monthly free ATM withdrawal limit.
Midnight Blue:
The Midnight Blue is a plastic (contrasting to above metallic cards) free-to-use crypto.com card. Yes, there is no requirement for staking. Despite being a free card, you can earn up to 1% in terms of CRO over card spending. For withdrawals, there is a limit of $200.
These were some of the tiers of using the crypto.com cards. To sum it up, here are the pros and cons of using the crypto.com cards:
Pros of using crypto.com cards:
- Zero annual fees
- There is no credit score required
- Zero ATM fees
- Instant access and processing of crypto funds
- Good cashback and spending offer from time to time.
Cons of using Crypto.com cards:
- High staking requirements for higher tier cards.
- Less monthly ATM limits on all lower-tier cards.
Summing Up
This was our crypto.com review. Here we analyzed and tested the platform based on specific requirements. Also, we discussed what the platform offers compared to all the other crypto exchanges. Based on our experience, we would conclude our crypto.com review by saying:
“Crypto.com is ideal for people interested in buying and holding cryptocurrency. If the market goes up or down, you will still earn your passive income with the crypto.com earn program. ”
